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Pengaruh Self Efficacy dan Job Ability Terhadap Kinerja Karyawan PT. Bank Central Asia, Tbk KCU Ahmad Yani Bandung

Sitasi Resmi Karya Ilmiah
Sari, Emma Kharisma (2026) Pengaruh Self Efficacy dan Job Ability Terhadap Kinerja Karyawan PT. Bank Central Asia, Tbk KCU Ahmad Yani Bandung. S1 thesis, Universitas Islam Nusantara.

Abstract

This study aims to examine the effects of self-efficacy and job ability on employee performance at PT Bank Central Asia, Tbk., Ahmad Yani Main Branch Office, Bandung, in response to the problem of employee performance targets not being achieved in 2025. This study employed a descriptive quantitative method with a survey approach. The population consisted of 184 employees, from which a sample of 126 employees was selected based on the criterion of being frontline employees. Data were collected through questionnaires and analyzed using validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-tests, an F-test, and the coefficient of determination, with the assistance of IBM SPSS. The results indicate that self-efficacy has a positive and statistically significant partial effect on employee performance, whereas job ability has a positive and statistically significant partial effect. Simultaneously, self-efficacy and job ability have a positive and statistically significant effect on employee performance. Keywords: Employee Performance, Job Ability, Self-Efficacy.

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